Our Aim & Commitment

The Human Resources' aim is to develop and improve the Group's Recruitment and Selection framework in order to attract high quality staff, increasing the number of suitably qualified applicants, enhancing our selection procedures and improving the quality of the appointment process.

Within the framework the aim is to assist managers in ensuring that the Group attracts, selects and retains the most suitable candidates by using appropriate, efficient, fair, open and effective methods. In short, we are seeking to create a positive candidate experience.

Our commitment to achieving equal opportunities is clearly defined throughout the Recruitment and Selection Procedure and links closely to the principles and values within the Group's Equality and Diversity Statement.

Everyone involved in the recruitment and selection of staff has a responsibility to ensure that candidates are treated fairly and decisions are made objectively, in line with these principles. This is achieved through clarity, fairness and courtesy, coupled with service excellence and customer care.